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AI Agent
for Help Scout

SupportAgent learns from your previous replies and help docs to automatically draft responses.

Get 20 drafts for free

No Credit Card Required


Trusted by the best support teams

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Get through your queue 70% faster

Powered by GPT-4, OpenAI's most advanced AI model, SupportAgent quickly and accurately drafts a reply.

Automated drafts

Get a head start on your support conversations

Automatically generate draft replies as soon as you receive a new message.

"I am impressed by the service 😍 It works like magic.”

Oscar Tolila
Oscar Tolila – Team Lead Care
Draft reply

Always learning

Instant answers from multiple sources

SupportAgent learns from every new conversation or help article to improve its replies.

Historical replies
Analyzes all of your closed conversations to find relevant information.
Help Docs
Uses your help center articles to find answers.
Multiple sources

Tag segmentation

Multiple products? No problem

If you use tags to categorize your products in your mailbox, we've got you covered. SupportAgent can filter by tags to ensure that the right answers are given to the right customers.



Plans for teams of all sizes

Get the first 20 drafts on us! After that, you’ll be billed directly by Help Scout.


$29 /month

Try for Free
    • 100 AI-generated drafts
    • Intelligent no-reply
    • Filters
    • Trained on 1,000 historical replies


$99 /month

Try for Free
    • 500 AI-generated drafts
    • Intelligent no-reply
    • Filters
    • Tag segmentation
    • Trained on 5,000 historical replies
    • Help docs articles


$349 /month

Try for Free
    • 2,000 AI-generated drafts
    • Intelligent no-reply
    • Filters
    • Tag segmentation
    • Trained on 20,000 historical replies
    • Help docs articles

Frequently asked questions

Have a different question and can’t find the answer you’re looking for? Reach out to our support team by and we’ll get back to you as soon as we can.

Can I try for free?
Yes, when you sign up you'll get 20 free draft replies. After that, you’ll upgrade in-app and be billed directly by Help Scout.
Which AI model do you use?
We use OpenAI's GPT-4 model, which is the most advanced AI model available today.
Which languages do you support?
We support most common languages, including English, French, Spanish, German, Italian, and more.
How many mailboxes can I connect?
You can connect as many mailboxes as you want. The quota is shared across all mailboxes.
Is my data safe?
Yes, privacy and security are very important to us. Your data is only used to create draft replies; we don't share it with anyone and have no plans to. We have a privacy policy that outlines how we manage your data.

Increase your support team's efficiency with SupportAgent.